Meet the Team

Lotus ~ “a new beginning” Haven ~ “a safe place”

Come and meet the wonderful souls whose warmth, compassion and expertise make Lotus Haven the healing sanctuary that it is.

As a team of dedicated, experienced and certified counsellors and holistic practitioners, we are here to hold safe space and walk with you as you move towards peace, healing, and renewed wellbeing.

So grab a cup of tea, cosy up, and let's introduce you to the fabulous human beings who make Lotus Haven a truly special place to be!

Meet Mel

Holistic Counsellor, Reiki Practitioner & Founder of Lotus Haven

Melissa Althaus (she/her) is the compassionate and empowering soul behind Lotus Haven Wellness Centre. Mel is devoted to helping individuals gain effective and empowering tools that support them to work through the challenges they’re facing. Empowering them to find calm and clarity waiting on the other side. 

Mel’s path to becoming a Holistic Counsellor and Reiki Practitioner was shaped by her own lived experiences of family violence - within childhood and in past relationships. 

Since founding Lotus Haven, Mel now brings her warmth, deep empathy and holistic training, together with 12+ years of professional practice experience, to her role as Founder and Lead Counsellor. 
Mel’s personal journey fuels her passion for providing the type of empathetic, supportive and trauma-informed care that she noticed was missing when she was younger. 


Mel’s Specialisations

Certified in a range of holistic modalities including Reiki, Dream Interpretation, Cognitive Behaviour Therapy, Gestalt Therapy and Play Therapy for children, Mel approaches healing with a holistic perspective, recognising the interconnectedness of mind, body, and spirit. Her commitment to ongoing education and personal growth ensures she remains at the forefront of therapeutic innovation and best practice.

Now, with three years of Reiki practice also under her belt, Mel continues to blend her expertise in counselling with Reiki. Creating a safe and nurturing space for clients to access healing for body, mind, and spirit. Her approach is grounded in authenticity, warmth, and a deep understanding of the complexities of trauma. 

Every session with Mel is an opportunity for connection, growth, and reclaiming your inner strength.

What can we say - Mel is so much more than just a counsellor; she is a trusted guide and ally, walking alongside her clients as they navigate the complexities of healing from trauma and reclaiming their lives. Her genuine compassion, unwavering dedication, and profound insight inspire trust and build rapport with clients, empowering them to explore their emotions, embrace their innate resilience and overcome challenges as they reconnect with their wholeness. 

With Mel at the helm, Lotus Haven Wellness Centre is more than just a place of healing — it's a sanctuary where individuals can find solace, support, and the tools they need to thrive.

 “I reached out to Mel for help as I was recently diagnosed with Breast Cancer and was struggling physically and emotionally.

She did the most magical Reiki session via distance, where I all but levitated right off the bed. In the following days after the session I felt amazing, no side effects from the chemo and I felt balanced and grounded, the best I felt since starting treatment. The cards she pulled for me were also spot on. Thanks so much Mel for spreading your amazing gift of love and light.”

- Chantel 

Meet Our Space

Lotus Haven Wellness Centre

Narangba, North Brisbane

Warm, welcoming and cosy - our counselling and healing clinic is a safe and nurturing space to heal, grow, and evolve. 

When you arrive, for your appointment, your practitioner will welcome you into one of our soothing therapy rooms for your session. 

There is street parking available directly out the front of Lotus Haven which will only require a short walk to the door. 

The transformations that we see happen will always humble us as we are so very grateful that we get to walk this journey with our clients and they trust in us to be in this space with them.⁠

If you are interested in stepping into this space and sitting down with one of our team in a one on one capacity, please book in a session.

We look forward to connecting with you.